Frequently Asked Questions
Related Links
- Getting Started
- Backup Console
- Management Console
- Windows Backup
- Mac Backup
- Linux Backup
- Mobile Backup
- Google Workspace Backup
- Microsoft Office 365 Backup
- Mass Deployment
- Entire Machine Backup
- Google Drive Backup
- IDrive® 360 Express
- Single Sign-On
- System Requirements
- Account Management
- Security
- Firewall Guidance
System Requirements
File Backup*:
- For Windows: Windows 7, Windows 8, Windows 8.1, Windows 10, Windows 11, Windows 2008 Server, Windows Home Server, Windows 2012 Server, Windows 2016 Server, Windows 2019 Server, Windows Server 2022, Window Server 2025.
- For Mac: Mac OS X 10.11 El Capitan or greater.
- For Linux:
- Debian-based:
Ubuntu (16.04, 18.04, 20.04, 21.10, 22.04, 23.04)
Linux Mint (19.1, 19.2, 19.3, 20.1, 20.2, 21) - RPM-based:
CentOS (7, 8, 8 Stream, 9 Stream)
Fedora (28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38)
openSUSE Leap (15, 15.1, 15.2, 15.3, 15.4)
Note: Crontab, curl & tar must be installed before installing the Linux packages.
- Debian-based:
Entire Machine Backup:
For Windows:
- Windows 7, Windows 8, Windows 8.1, Windows 10, Windows 11, Windows 2012 Server R2, Windows Server 2016, Windows Server 2019, Windows Server 2022, Window Server 2025.
- Minimum hard disk space of 1 GB per volume for creating a shadow copy of your system.
- 512 MB RAM, 500 MB free hard disk space for installed programs, 20 MB or more recommended for local caching.
Mobile Backup:
iOS
- iOS 13.0 or later. Compatible with iPhone and iPad.
Android
- Version 5.0 and later.
* The same system requirements are applicable in case of mass deployment.